Clik here to view.
More Than a Diversion
Psst, pass it on: After a 32-year intermission, the Los Angeles Dodgers won the World Series! After winning the National League West the previous seven years—this year will be the team’s eighth...
View ArticleClik here to view.
Life After Trump
I am hopeful this is the last time I write about Donald Trump. To the extent that he obeys the law and vacates his position on January 20, 2021, and doesn’t run again for the presidency, I do have...
View ArticleClik here to view.
Managing Through Absurdity
I began 2020 by asking the question: Can Business Be Philosophical? Little did I know it was going to be a test. As this very difficult year comes to an end, I’ve been mulling over any learning I can...
View ArticleClik here to view.
My Take On 230
A good friend on social media asked for my opinion on why Donald Trump would be so adamantly opposed to Section 230 of the Communications Decency Act of 1996. For years it is precisely Section 230...
View ArticleClik here to view.
Getting Better
The Beatles sang it. Now I feel it. I’m not saying things are great. For many they are not. I’m not even saying good. I’m saying better. It’s qualitative. It’s relative. It’s palpable. It’s real. I...
View ArticleClik here to view.
Why We Should Give More
It’s that time of year for me, another trip around the sun complete. This one is not quite a milestone count, but as good a time as any to reflect on purpose. Age will do that to you. We don’t get to...
View ArticleClik here to view.
Air, Water, Food
There’s no time like the present to set goals. Here’s a framework I use for myself and those I manage or advise. I generally try to classify projects into three levels of priority before I consider...
View ArticleClik here to view.
5 Brief Quotes That Keep Me Thinking
Are we turning the corner on a new day of reinvention and reinvigoration, or are we swapping one set of enormously complicated challenges for another? I’ve been think about that a lot as Covid-19...
View ArticleClik here to view.
The Telephone: A Basic Operating Manual
As we return to work and the workplace in the new order of normalcy, I am reminded of the many bad habits we may have acquired in the discomfort of isolation. Foremost among these vices is the...
View ArticleClik here to view.
A Childhood Friend Passes
I said a final goodbye to a longtime friend recently. He was intensely private and not at all a fan of social media so I won’t name him here. I do feel the need to write about him, so I hope I am...
View ArticleClik here to view.
The Upper Hand
Think you’ve got leverage? You might. Now think hard about whether you want to exert it. The success of a business reveals itself over long periods of time. The same is true of a career, even more so....
View ArticleClik here to view.
Rediscovering Civility
Last month I wrote briefly about the fallacy of the upper hand. The responses I received from people navigating similar bouts of forced will remind me how not normal our lives remain. Over the past...
View ArticleClik here to view.
The Call Center Launch Pad
All call centers are not equal. I’m not just talking about the quality of customer service. I’m talking about the opportunity a company’s customer service department offers to its employees. Sure,...
View ArticleClik here to view.
I’m Out On Meta
“Someone has to tell me why we keep allowing social media and our very lives as social creatures to be dictated by the most socially awkward person in history.” — Bill Maher I have the same nagging...
View ArticleClik here to view.
Separately and Together
With the holidays upon us and two extraordinarily difficult years behind us, I’ve been reflecting on the impact of long periods of isolation many of us have experienced. Curiously it’s not all bad,...
View ArticleClik here to view.
Don’t Look Up
I don’t often write about movies. The last few times were out of concern and offense. That’s not the case this time. Don’t Look Up is an honorable accomplishment, brilliant in aspiration if not...
View ArticleClik here to view.
The Root Word of Contemporary Is Temporary
Sometimes I wonder if the advancing of age and a leaning toward old-fashioned values are a hindrance to relevancy in our contemporary workplace. Then I remember who taught me the most about workplace...
View ArticleClik here to view.
Moments of Clarity
I just finished another trip around the sun (they seem to come annually for some reason), and to the extent it was a bit of a numerical milestone, it certainly got me thinking about things that...
View ArticleClik here to view.
My Will Smith Reflection
So much has been written about “the slap heard ’round the world” in such a short time that it already seems a tired target. It is all of that, but I would feel I missed a moment if I didn’t share my...
View ArticleClik here to view.
Are You Smarter Than Elon Musk?
I’ve written before about Elon Musk. He’s impressive on many levels, but he needs a bit of humbling on behalf of his peer group. He knows what he knows. He doesn’t know more. I don’t need Elon Musk to...
View Article